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Your first NDIS planning meeting is an important step in understanding your NDIS plan, support needs, and personal goals. If you are new to the National Disability Insurance Scheme (NDIS), knowing what to expect can help you feel more confident and prepared for the conversation.
An NDIS planning meeting gives you an opportunity to explain your circumstances, discuss the support you need, and identify the goals you would like to work towards. Preparing your information and questions beforehand can help ensure your needs and priorities are clearly communicated.
An NDIS planning meeting is a conversation with the National Disability Insurance Agency (NDIA) or an appropriate planning representative about your individual circumstances, support needs, and goals. The information discussed helps determine the supports that may be included in your NDIS plan.
During the meeting, you may discuss:
The meeting is an opportunity to explain what matters to you and why particular supports may help you work towards greater independence and participation.
Your first NDIS planning meeting will generally involve questions about your circumstances, daily activities, current supports, and personal goals. You may be asked to describe what a typical day looks like and explain areas where you experience difficulties because of your disability.
The planner may also ask about the people and services currently supporting you and whether your existing support arrangements are meeting your needs.
You may be asked about the activities where you need assistance. These can vary depending on your individual circumstances and may include:
Try to be specific when explaining your support needs. Rather than simply saying that you need help, explain what assistance you require, how frequently you need it, and how the support affects your ability to manage everyday activities.
Your planner may ask about the support you currently receive from family members, friends, carers, support workers, allied health professionals, community organisations, or other service providers.
Explain which supports are working well and identify any gaps that are making everyday activities more difficult. Providing practical examples can help your planner understand your circumstances more clearly.
Your goals are an important part of the NDIS planning process. Think about what you would like to achieve with appropriate support and where you would like to make progress in your daily life.
Your goals may include:
Your goals should reflect what is meaningful to you. They do not need to be complicated, but it is helpful to explain what you would like to achieve and how appropriate support could help.
Preparing before your planning meeting can help you communicate your needs and goals more clearly. Take some time to write down important information and think about the areas where you may require support.
Make a list of the goals you would like to work towards through your NDIS plan. Consider what you would like to achieve over the next 12 months and what barriers may be preventing you from reaching those goals.
Make a list of the support you currently receive and consider whether it is meeting your needs.
Your current support may include:
Identifying what is working and where additional assistance may be needed can make the planning conversation more productive.
Write down the everyday activities where you require assistance. Where possible, include examples of how often you need support and what difficulties you experience when assistance is unavailable.
Specific examples can help provide a clearer picture of your functional needs and the impact of your disability on your everyday life.
Prepare any relevant reports, assessments, recommendations, or other documents that may help explain your disability-related support needs.
Keeping your documents organised before the meeting can make it easier to refer to important information when discussing your circumstances.
Consider whether anything has changed since your NDIS application or previous plan. This may include changes to your living arrangements, employment, daily activities, support requirements, functional capacity, or personal goals.
Make a note of important changes so you can discuss them during your planning meeting.
You may choose to have someone you trust support you during your NDIS planning meeting. Depending on your circumstances, this could be a family member, friend, advocate, support person, or another person who understands your needs.
Having someone with you may be helpful if you find it difficult to remember information, communicate your needs, or feel comfortable discussing certain aspects of your daily life.
A support person can also help you take notes and remember important questions or information discussed during the meeting.
Your planner may ask questions to better understand your circumstances, support needs, and goals. These may include:
Try to answer honestly and provide practical examples wherever possible. Clear information can help your planner better understand your individual circumstances.
Your NDIS planning meeting is also an opportunity for you to ask questions. If something is unclear, do not hesitate to ask for an explanation.
You may want to ask:
Writing your questions down before the meeting can help you remember everything you want to discuss.
Try not to minimise your support needs because you feel uncomfortable discussing them. Your planner needs an accurate understanding of how your disability affects your everyday life.
It can also be helpful to avoid focusing only on your best days. Explain the challenges you regularly experience and the assistance you require to complete activities safely and effectively.
Do not assume that your planner already knows everything about your situation. Clearly explain your circumstances and provide relevant information or supporting evidence where appropriate.
After your planning meeting, the information discussed will be considered as part of the NDIS planning process. If an NDIS plan is approved, you will need to understand the funding, support categories, and how the supports in your plan can be used.
Once you receive your plan, take time to review the information carefully. If you are unsure about a particular support or funding arrangement, seek clarification before making significant decisions about your services.
An experienced NDIS support provider can help participants understand their support options and work towards their individual goals. Depending on the participant’s plan and circumstances, support may include assistance with daily living, community participation, capacity building, and developing greater independence.
A support provider can also help participants identify meaningful activities that align with their interests, abilities, preferences, and goals.
For participants looking for personalised NDIS support, working with a provider that takes a person-centred approach can help ensure their individual needs and preferences remain at the centre of their support.
Your first NDIS planning meeting does not need to feel overwhelming. Preparing your goals, support requirements, relevant documents, and questions beforehand can help you feel more confident when discussing your circumstances.
Most importantly, be open about the challenges you experience and the support that could help you participate more fully in everyday life. Your planning meeting is an opportunity to make sure your voice, preferences, and goals are clearly understood.
For additional information and helpful resources, explore our NDIS Resources to learn more about navigating your NDIS journey.
An NDIS planning meeting is a conversation about your disability-related needs, current circumstances, support requirements, and personal goals. The information discussed helps inform the development of your NDIS plan.
It can be helpful to bring relevant reports, assessments, information about your current supports, a list of your goals, and any questions you would like to ask during the meeting.
You may choose to have a trusted person, such as a family member, friend, advocate, or support person, assist you during the planning process. Having someone with you may provide additional confidence and help you remember important information.
You may be asked about your daily routine, support needs, current services, living arrangements, goals, community participation, and any changes in your circumstances. Providing honest and specific examples can help explain your individual needs.
You can ask questions about your NDIS plan, funding, available supports, plan management, what happens after the meeting, and what to do if your circumstances or support needs change.
You can prepare by writing down your goals, reviewing your current supports, documenting your support needs, gathering relevant documents, considering changes in your circumstances, and preparing a list of questions.
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